For example, donвЂ™t ask them to вЂњshare on social media,вЂќ and donвЂ™t pester them to buy in the same breath. Thank customers without an overt expectation of anything in return. Show customers that thereвЂ™s a real human behind the scenes and behind the screen. In fact, most consumers donвЂ™t have a high bar when it comes to appreciation: a study by TD Bank found that 60% of consumers said appreciation should be conveyed by saying thanks directly to the individual, while 44% agreed that thank yous should be personalized.

Sending the perfect thank you doesnвЂ™t need to be complicated. Showing appreciation is an easy way to build meaningful relationships with customers and make them feel valued. ThereвЂ™s no doubt that companies with better customer experiences outperform their competitors. 92% of customers consider recommendations from friends and family the most credible forms of advertising, which leads to higher referral rates for your business.

Have customers talk positively about your brand, also known as word-of-mouth marketing.

As you can see from research done by Bain & Company, a 5% lift in retention can increase profits by 25% to 95%. Satisfied customers spend more on average with less hassle. So, itвЂ™s a smart move to retain as many customers as possible. As described by Harvard Business Review, it can cost between five to 25 times more to acquire a new customer. The three objectives when implementing customer appreciation include: In fact, 86% of buyers are willing to pay more for a great customer experience. We can see this in action through purchases. This can include things from including thank you letters with first purchases to sending valued customers exclusive deals.ДЄ simple expression of gratitude can create a good customer experience and improve how someone views your company. ItвЂ™s a consistent and unselfish approach to engagement that shows customers you value them.

вЂњThank you for your purchaseвЂќ templatesД¬ustomer appreciation is the art of showing gratitude toward your customers.

Six ways to send thank you messages to customers.

In fact, 68% of businesses have lost a customer because they feel a company is indifferent to them, and nearly half of US consumers say customer appreciation is an indispensable part of providing excellent care.Д«eing purposeful and personal when thanking your customers can help showcase the human aspect of your brand, create connections, increase customer lifetime value, andВ increase customer retention. In this pursuit, thanking customers for their purchase goes a long way. However, new and growing stores do have a set of differentiators worth investing in: product, brand, and customer service.Д¬ompanies that focus on creating meaningful customer experiences can choose to compete on loyalty and word of mouth, beat the behemoths, and carve out their own place in the market. ItвЂ™s rarely practical to compete on price or efficiency. When it comes to standing out against entrenched competitors, itвЂ™s critical for ecommerce businesses to find their moments of opportunity. ItвЂ™s simple, but remarkably few companies ever take the time to genuinely thank customers for their business. Showing sincere appreciation is one of the easiest ways to build a closer relationship with buyers as they move through your customer journey map.

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